Arrival
We kindly ask guests to arrive at least 10 minutes prior to their scheduled appointment to allow time for check-in. You are welcome to arrive up to 15 minutes early to relax and prepare for your treatment by enjoying our hot tub or steam room. Please note that late arrivals may result in a shortened service.
Waiver
All guests are required to complete our spa waiver prior to their appointment. Please sign the guest waiver using the
link here before your scheduled visit.
Cancellation & Rescheduling Policy
A minimum of 24 hours’ notice is required to cancel or reschedule an appointment without penalty. Group bookings of four or more require 48 hours’ notice. Appointments cancelled with insufficient notice will be charged 50% of the scheduled service. A valid credit card is required at the time of booking.
Medical Conditions
For your comfort and safety, please inform us of any medical conditions, medications, injuries, or special considerations, including pregnancy, when booking your appointment or upon arrival.
Spa Attire
Complimentary spa robes and slippers are provided for all guests. Our professional spa therapists are trained in proper draping techniques to ensure privacy, comfort, and relaxation throughout your treatment.
Spa Use & Amenities
Spa services are available to guests aged 16 and older, or younger guests when accompanied by an adult. Children must be supervised at all times. All spa treatments include complimentary access to spa amenities, including the steam room, hot tub, seasonal outdoor plunge pool, and fitness facility. Please note that amenity availability may vary.
Valuables
We recommend leaving jewelry and other valuables at home, as we cannot be responsible for lost or damaged items. Day-use lockers are available in the change rooms for your convenience.